Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and practice, producing Results that Matter. Come work with the best! We offer opportunity, unique challenges, and clear-sighted commitment to the mission. SPA: Objective. Responsive. Trusted. 

The Space and Intelligence Division provides professional services to the US Space Force, Combatant Commands, Intelligence Community, and NASA. Our work includes enterprise architectural assessments, systems engineering and integration, test, planning and execution, cost estimating and analysis, acquisition support, and cybersecurity.  We are trusted partners developing approaches and concepts to meet emerging high priority needs, assessing cutting-edge technologies, and supporting capabilities for our National Defense.  Come join the fastest growing Division at Systems Planning and Analysis, Inc.!

The Space Systems Group (SSG), part of SPA’s Space and Intelligence Division, provides timely and objective assessments and recommendations integrating technical, operational, programmatic, policy and business analysis. We focus on our key clients in the Space community including the US Space Force’s Space Systems Command (USSF/SSC), one of the three designated Field Commands under USSF. We work tirelessly to provide integrated solutions based on information and communications throughout the chain of command.  We provide clear and consistent analysis and recommendations which are aligned to strategic and leadership goals while balancing the ability to  execute on time and on budget within the technical communities. Come join an organization responsible for being a key enabler of Spacepower!

SPA has an immediate need for a Information Technology (IT) Systems Specialist.

About the Position

SPA is seeking a mission-driven Information Technology (IT) Systems Specialist to support the Space and Intel Division's Space Systems Group (SSG). Will apply operational knowledge of IT systems and methods to complete IT and system requirements of the government customer. This will include the support and maintenance of government computer systems by troubleshooting, tracking, and resolving end user support requests while complying with federal regulations, policies, codes, and security and safety standards.

Responsibilities include:

• Support technical design, construction, and delivery of technology solutions as needed.
• Configure and manage Azure cloud and Microsoft Intune environments.
• Configure and manage Entra ID Joined and Entra ID Hybrid Joined devices within the GCCH Intune Tenant.
• Configure Intune Compliance and Configuration Policies to align with DISA Security Technical Implementation Guides (STIGs) and Organizational Security Baselines.
• Configure and Debug Intune Application packages for end users to install on-demand via company portal or to push required applications and updates to all systems.
• Configure, support, troubleshoot Windows and Mac Operating Systems’ Intune Integration and Management Planes.
• Perform Hardware/Software System Configuration, upgrades, and modifications following DoD security guidelines.
• Provide technical support to all levels of personnel concerning the implementation and daily operations of the computer systems and individual microcomputer functions in the office.
• Manage network devices (routers, switches, firewalls, VPNs, wireless access points) using DoD-approved configurations.
• Maintain network and standalone servers, workstations, network access, security monitoring systems, and system documentation as required.
• Analyze and troubleshoot system anomalies to ensure optimum performance.
• Leverage Security Content Automation Protocol (SCAP) benchmark for Cyber Hygiene.
• Maintain IT asset inventory, track hardware/software lifecycle, and ensure compliance with DoD asset management policies.
• Provide direct multi-level Help Desk support and troubleshooting of all hardware and software.
• Coordinate hardware and software system installation and ensures specifications are met with minimal customer impact.
• Create and maintain thorough documentation for all desktop solutions and troubleshooting instructions in the Knowledge Databases.

This is not a remote or hybrid position. You will be expected to work on-site with the Government customer 5 days a week at an off-Base location in Colorado Springs, CO due to the fast pace, quick-turn nature of the job and the persistent need to access secure networks. Thus, residing in comfortable driving distance of Colorado Springs, CO should be considered.

About the Must Haves

• Active DoD Top Secret clearance with SCI eligibility
• Bachelor’s degree and 4 years of experience or Associate’s degree and 6 years of experience – including a minimum of 2 years hands-on experience with Azure and M365
• Possess a DoD 8140 Security Certification (e.g. CompTIA Security+)
• Extensive experience with desktop hardware, software applications, operating systems, and network connectivity
• Previous experience providing support for unclassified, Collateral, Sensitive Compartmented Information (SCI) and Special Access Programs (SAP) networks

About the Desired

• Azure Fundamental or Associate certification
• Experience with MacOS (DISA STIG and Intune Integration)
• Experience with automated software deployment methodologies
• Experience with PowerShell, Azure PowerShell and Azure CLI for Configuration Management, Automation and Desired State Configuration
• Experience with Kusto Query Language/KQL to run reports, generated from Log Analytics Workspaces and other Data Repositories
• Experience with Defender for Endpoint and Intune Integration

At SPA, we strive to deliver a robust total compensation package that will attract and retain the top talent.  Elements of the compensation package include competitive base pay and variable compensation opportunities.  

SPA provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.  

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, etc.  Please note that the salary information shown below is a general guideline only.  Salaries are commensurate with experience and qualifications, as well as market and business considerations.  Salary pay range:  110k - 150k.